Your satisfaction is our priority

TECHNIDATA offers a wide variety of services ranging from consulting, full project management, training and technical assistance.

Training
We offer information sessions either on-site or through videoconferencing. These sessions address medical biologists, clinicians, technicians and IT engineers.
This email address is being protected from spambots. You need JavaScript enabled to view it..
Support & contact
Our teams are available to answer your questions at the earliest possible opportunity. Depending on your service agreement we also provide advanced supervision of your systems.
Customer Space
This space acts as a secure web interface where you can log incidents, consult follow-ups, and download documents.
Connect to the customer Space
This email address is being protected from spambots. You need JavaScript enabled to view it.

 

 

 

 

Customer service clients and Support

Incident management according to level of priority

   _Incidents: priority levels 2 and 3


Connect to your Customer Space to log incidents and track their status.

Incident requests registered on the TECHNIDATA website are taken into account within 4 working hours for incidents of priority level 2, and 24 working hours for those of priority level 3.

Customer Space

   _Incidents: priority level 1 


Contact us on:
+1 (514) 270 7777 - Options 1-1
+1 (855) 550 5705 - Options 1-1

If you have not received a response within 30 minutes, use the emergency number +1 (855) 494 2868.

An incident receives priority level 1 status when the incident fully prevents you from using a TECHNIDATA product.


logoTD blanc EN US

Follow us on:
logo linkedIn 77x18   youtube logo 67x15 



Flag USA 30x18  Flag canada 30x18

Press Release

November 18, 2019
Shanghai UJI Network Technology Co., Ltd, Technidata’s distributor of TDBiobank in China, Hong Kong and Macau has announced that TDBiobank is running live in an operational environment at Jiangsu Purecell Biomedical Co., Ltd.
Jiangsu Purecell is an NGO-funded medical preparation manufacturing company that currently houses 50,000 samples and collects more than 500 samples per day.
Read the press release ...

Welcome to Technidata site. To improve your navigation on our site we use cookies. By continuing to visit our site you agree with our cookies policy.